We hope that you love everything that you buy from French Favors, but if you are not satisfied with a product, please contact us within 7 days of receiving it for return authorization.
A 20% re-stocking fee will be levied on all returns. Any shipping related duties and taxes incurred will be deducted from your refund.
Unauthorized returns and refused orders will not be accepted for refunds.
Please pack the item in its original packaging (unused and unworn) and send back to us by air mail, shipping pre-paid by you. Do not use any private couriers, such as Fedex or UPS. Upon receipt of the return, we will then credit your VISA or Mastercard for the merchandise only. Please note that shipping charges are non-refundable.
We reserve the right to refuse returns that are not sent back within 7 days of authorization. |
